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Google is investigating a service outage affecting Gmail customers worldwide that causes points when syncing emails with Microsoft servers through the Web Message Entry Protocol (IMAP).
On affected gadgets, Gmail customers say they’re not receiving emails and that they are additionally having points syncing their Hotmail accounts.
Impacted prospects report seeing “There was an issue whereas syncing this folder. Please attempt once more later.” errors.
“I’ve not been in a position to sync my Hotmail account within the Gmail app for the previous couple of days, my outlook account is syncing wonderful it is just the Gmail app that this is not working! I’ve tried every thing to resolve this subject however nothing is working,” one other consumer said.
Extra studies additionally point on the Gmail cellular app being the one affected by these ongoing sync points, with desktop apps working as anticipated.
The corporate has already acknowledged the studies and says in an incident report revealed earlier in the present day on the Google Workspace Standing Dashboard that it began trying into this subject at 5:10 PM UTC, 20 minutes after the incident began.
“IMAP syncs with Microsoft servers experiencing failures which can be inflicting Gmail sync points. We at the moment imagine the problem solely impacts customers syncing their electronic mail from Outlook servers.” Google said.
“Clients accessing Outlook or Hotmail electronic mail accounts on Gmail utility throughout all system platforms are unable to sync new messages.”
Google’s engineering crew remains to be engaged on figuring out the foundation explanation for this ongoing outage and can share extra particulars when extra info is on the market.
It is a growing story …
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